Professional Summary & Objective
A highly motivated Informatics Engineering student with professional experience in administration, customer coordination, technical documentation, and business communication within the heavy equipment and mining industry. Experienced in managing documentation, preparing reports, coordinating with internal and external stakeholders, and handling professional communication in English.
Passionate about technology, automation, software development, and digital transformation. Fast learner with strong analytical thinking, problem-solving abilities, attention to detail, and excellent organizational skills.
Career Objective: To obtain a remote position where I can contribute my technical knowledge, administrative experience, communication skills, and continuous learning mindset while growing professionally in an international work environment.
Work Experience
Administrative and Technical Support
(Current Company)
- Preparing and managing operational documentation.
- Coordinating with customers, suppliers, and internal departments.
- Writing professional business emails in English.
- Creating delivery documentation and shipment-related documents.
- Coordinating defective part pickup schedules and quality patrol activities.
- Managing electronic document approvals (e-sign process).
- Following up on technical investigations and reports related to heavy equipment components.
- Maintaining accurate record management while maintaining deadlines.
- Successfully coordinated multiple customer requests simultaneously.
- Improved communication quality through professional documentation.
- Maintained organized documentation with minimal errors, supporting efficient department coordination.
Education
Bachelor of Informatics Engineering
Universitas Pelita Bangsa
Relevant Coursework:
Projects & Practical Experience
Personal Website Development
- Developed and maintained personal websites.
- Learned frontend development independently, focusing on responsive web design and UI/UX improvements.
Personal Digital Projects
- Building web-based systems and exploring dashboard systems for business management.
- Learning Flutter application development.
- Exploring automation and AI integration.
Professional Skills & Remote Work Strengths
- Comfortable communicating in English (Strong written communication skills).
- Technical Writing & Documentation Management.
- Able to work independently & Self-motivated.
- Experienced with digital collaboration & Quick to learn new workflows.
- Reliable in meeting deadlines & Organized documentation practices.
- Time Management & Organization.
- Customer Coordination & Problem Solving.
- Critical Thinking & Adaptability.